BMC Remedy Action Request System provides the foundation for BMC Helix ITSM. It enables you to automate business processes without learning a programming language or using complex development tools. In this course, you learnt how to administer Remedy AR System. You also learnt the tasks of an AR System administrator, from managing user access to maintaining an application.

The BMC Certified Associate: AR System 20.x for Administrators Online Exam Certification Exam will validate the technical competencies needed to successfully operate and administer out-of-the-box (OOTB) baseline functionality for BMC Remedy AR System.

Step 1. Take the recommended courses for the Certified Associate learning path. The last course in the learning path includes one certification exam attempt without further charges. There will be 50% discount on additional attempts of this exam.
OR
If you haven´t taken the recommended courses, purchase the required exam (attempts).

Step 2. Study and prepare for the exam. BMC recommends 6 weeks and also a minimum of [3] months experience with the product before taking the exam.

Step 3. Take and pass the exam.

Step 4. If you have failed the exam, purchase another exam attempt and start at step 2.