Bessie, when she heard this narrative, sighed and said, "Poor Miss Jane is to be pitied, too, Abbot."

"Yes," responded Abbot, "if she were a nice, pretty child, one might compassionate her forlornness; but one really cannot care for such a little toad as that."

"Not a great deal, to be sure," agreed Bessie: "at any rate a beauty like Miss Georgiana would be more moving in the same condition."

"Yes, I doat on Miss Georgiana!" cried the fervent Abbot. "Little darling!—with her long curls and her blue eyes, and such a sweet colour as she has; just as if she were painted!" (1.3.77-80)

Jane Eyre is famous for being a plain-looking girl rather than a beauty, and here we see the unfortunate and unfair consequences of her plainness: the servants find it difficult to sympathize with her just because she’s not cute and sweet and blue-eyed and curly-haired. Compassion and affection are easier for people like Bessie and Abbot to give to pretty girls. Yeah, they’re not shallow or anything.